http://www.darngoodreviews.com/restore-your-cars-value-by-replacing-damaged-or-wornout-grilles/ Reviews and contests Mon, 05 Apr 2010 17:58:08 +0000 hourly 1 http://wordpress.org/?v=3.0.1 http://www.darngoodreviews.com/restore-your-cars-value-by-replacing-damaged-or-wornout-grilles/comment-page-1/#comment-297 CHRIS Thu, 17 Jul 2008 15:00:40 +0000 http://www.darngoodreviews.com/restore-your-cars-value-by-replacing-damaged-or-wornout-grilles/#comment-297 I ordered fender trims for 2008 Toyota HL last May. After more than a week, I received the package, correctly labeled as the trim for my truck. However, when I opened the package the item inside are trims for a grand marquis car. I contacted them for return, and after 4 weeks they sent me an RMA and afterwards a replacement. The replacement was the same incorrect item sent the first time, so I returned the item and just asked for a refund. After 2 months when I placed my order, 2 wrong items sent, gas and time spent driving to fedex to return items, more than an hour of phone conversations to get refund, I finally received my refund. However, it is $10 less than what I originally paid for. I am fed up with this company and have filed dispute with my credit card company to get my $10 back. Beware, when you call them they have this marketing ploy of having you listen to some of their advertisement that would make you feel they have excellent customer service, however, truth of the matter is it is completely the opposite. STAY AWAY FROM THIS DEALER! I ordered fender trims for 2008 Toyota HL last May. After more than a week, I received the package, correctly labeled as the trim for my truck. However, when I opened the package the item inside are trims for a grand marquis car. I contacted them for return, and after 4 weeks they sent me an RMA and afterwards a replacement. The replacement was the same incorrect item sent the first time, so I returned the item and just asked for a refund. After 2 months when I placed my order, 2 wrong items sent, gas and time spent driving to fedex to return items, more than an hour of phone conversations to get refund, I finally received my refund. However, it is $10 less than what I originally paid for. I am fed up with this company and have filed dispute with my credit card company to get my $10 back. Beware, when you call them they have this marketing ploy of having you listen to some of their advertisement that would make you feel they have excellent customer service, however, truth of the matter is it is completely the opposite. STAY AWAY FROM THIS DEALER!

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